Terms & Conditions

Welcome to Caprice Lifestyle! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

Website: capricelifestyle.com
Business Name: Caprice Lifestyle 
Email: service@capricelifestyle.com
Business Days: Monday to Friday
Business Hours: 9:00 AM – 6:00 PM (CET)


Business INFO: 

ELECTRONICAL COMMERCE BRANDS LIMITED

Unit 2A, 17/F Glenealy Tower

No.1 Glenealy Central

Hong Kong

2. Order Processing and Delivery

  • Order Processing: Orders are processed within 48 hours from the time of purchase. Our order cut-off time is 12 hours upon placing the order.
  • Delivery Time: After processing, orders are shipped within 3 working days. The total delivery time is estimated to be 5 working days.
  • Shipping Method: We offer Free Shipping for all orders worldwide. 

3. Returns and Exchanges

  • Return Policy: We accept returns within 14 days of receipt. To be eligible for a return, the item must be in unused and unworn condition with all original packaging and tags intact.
  • Return Shipping: If the customer made a wrong order or ordered the wrong size, the return shipping cost is the responsibility of the customer. We recommend using a trackable shipping service for your return.
  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 working days.

4. Payment and Pricing

  • Payment Methods: We accept all major credit cards and other payment methods as indicated on the checkout page.
  • Pricing: All prices listed on our website are in Euro Currency. We reserve the right to change prices at any time without prior notice.

5. Privacy and Security

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

6. Customer Responsibilities

  • You are responsible for providing accurate shipping information at the time of checkout. We are not liable for delays or errors caused by incorrect shipping details.
  • By placing an order on our website, you agree to follow all applicable local, state, and federal laws.

7. Limitations of Liability

  •  Caprice Lifestyle is not responsible for any damages or losses arising from the use of our products, website, or services. Our liability is limited to the amount paid for the product.

8. Modifications to Terms

  • We reserve the right to modify or update these terms and conditions at any time. Any changes will be posted on this page with an updated date.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: service@capricelifestyle.com
Business Hours: 9:00 AM – 6:00 PM (CET)

Thank you for choosing Caprice Lifestyle! We appreciate your business and look forward to serving you.

Do you ship overseas?

Yes, we offer worldwide shipping to over 65 countries! Enjoy Free Shipping on all orders. We also run promotions and special offers throughout the year—keep an eye out for exclusive deals on shipping!

Do you ship to my country?

We’ve ensured that countries we cannot ship to are excluded from the checkout process. If you’re able to complete your checkout, rest assured we can ship to your country.

What are the return rules?

You can return any product within 14 days—no questions asked. For further details we advise to check our return page

Other questions?

You can contact us through our contact page! We will be happy to assist you.